OneSignal Terms Scorecard

Grade B- — Mostly fair (score 73/100)

OneSignal mandates binding arbitration and allows for termination without notice, though it provides clear indemnification terms for both parties.

Forced arbitration and broad termination rights. No data sale pledge.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
UNCLEAR
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 15.3 — Arbitration

Any controversy or claim arising out of or in any way connected with this EULA between the Parties shall be resolved by one arbitrator, in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

You cannot sue the company in court; all disputes must be handled by a private arbitrator.

Section 3 — Term and Termination

Either Party may terminate this EULA for any reason or for no reason at all without notice.

The company reserves the right to terminate your account at any time for any reason without prior warning.

Section 2.5 — Changes to SDK

Company may change the form and nature of the SDK at any time in the Company’s sole discretion without advance notice to Licensee.

The company can modify or discontinue the service at any time without notifying you.

Section 13.1 — Indemnification by the Company

The Company agrees to indemnify, defend, and hold Licensee and its affiliates... harmless from and against any damages... arising out of any lawsuit... as a result of... Company’s breach.

The company agrees to cover your legal costs if you are sued due to their breach of the agreement.

Last reviewed 2026-07-31 under rubric v3.5.

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