Grade F — Predatory terms (score 49/100)
Microsoft forces binding arbitration and class action waivers, claims a broad license to user content, and reserves the right to modify terms without individual notice.
Forced arbitration, broad content license, and unilateral term changes.
you and we agree to binding individual arbitration before the American Arbitration Association... and not to sue in court in front of a judge or jury.
You are forced into private arbitration and waive your right to a jury trial or class action lawsuits.
you grant to Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies of, retain, transmit, reformat, display, and distribute via communication tools Your Content on the Services.
Microsoft claims a broad license to use your uploaded content for their own purposes.
We may change these Terms at any time, and we’ll tell you when we do. Using the Services after the changes become effective means you agree to the new terms.
Microsoft can change the terms at any time, and your continued use constitutes acceptance.
you agree that your exclusive remedy is to recover... direct damages up to an amount equal to your Services fee for the month... (or up to $10.00 if the Services are free).
Microsoft limits their liability to a maximum of $10 for free services.
You can cancel specific Services or close your Microsoft account at any time and for any reason.
You have the right to cancel your account or services at any time.
Microsoft provides you with the ability to access your exportable data through the Microsoft privacy dashboard or the product user interface.
Microsoft provides a self-serve tool to export your data.
Last reviewed 2026-07-26 under rubric v3.5.