ClickUp Terms Scorecard

Grade D — Sign with caution (score 58/100)

ClickUp forces binding arbitration and class action waivers, imposes a one-year statute of limitations on claims, and requires physical mail to opt out of arbitration.

Forced arbitration, class waiver, and short claim window. Broad content license.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
YES
Trains AI on your content
UNCLEAR
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
NO
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 13.1 — Arbitration

Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement.

You waive your right to participate in class action lawsuits.

Section 13.2 — Arbitration Opt-Out

To opt out, you must notify us in writing within 30 days... You must use this address to opt out: Mango Technologies, Inc. dba ClickUp, Attn: Privacy Agent, 350 10th Ave. Suite 500, San Diego, CA 92101

You must send physical mail to opt out of forced arbitration within a very short window.

Section 14 — Time Limitation on Claims

any claim you may have... must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

You have a severely restricted timeframe to bring legal action.

Section 6 — Feedback License

you grant us a royalty-free, irrevocable, transferable right and license to use the User Submissions however we desire

Any feedback you provide becomes their property to use or sell without compensation.

Section 1.12 — Automatic Renewal

For customers on an annual Services plan, you must provide us with notice of any downgrades or cancellations... at least thirty days prior to your Services renewal date

You are locked into annual renewals unless you cancel a full month in advance.

Section 2.6 — Government Cooperation

We may involve and cooperate with law enforcement authorities in prosecuting Users who violate the Terms.

The company may share your data with law enforcement without explicit warrant requirements.

Section 1.13 — Fee Changes

We may revise the fees for the Service from time to time and will provide you with email notice of any changes in fees at least thirty (30) days prior to your Service renewal date.

They provide advance notice before increasing your subscription fees.

Last reviewed 2026-08-02 under rubric v3.5.

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