AOL Terms Scorecard

Grade F — Predatory terms (score 54/100)

AOL's updated terms maintain aggressive legal protections, including forced arbitration, a perpetual license to user content, and broad consent for AI training on private account data.

Forced arbitration, perpetual content license, and AI data sharing.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
YES
Trains AI on your content
YES
Collects biometric data
NO
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
YES

What the terms actually say

Section 6(b)

By utilizing our Services, you consent to sharing data that you provide to us, or that resides within your AOL account, including your AOL Mail inbox with our AI Providers

AOL explicitly claims the right to use your private email content for AI training.

Section 6(c)

you grant to us a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, transferable, sublicensable license to (a) use, host, store, reproduce, modify...

AOL retains a permanent license to your content that survives account termination.

Section 14(a)(ii)

YOU ALSO UNDERSTAND THAT BY AGREEING TO THESE TERMS, YOU AND WE ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY AND THAT YOU AND WE ARE GIVING UP THE RIGHT TO PROCEED WITH ANY CLASS ACTION OR OTHER REPRESENTATIVE ACTION.

Forced individual arbitration and class action waiver.

Section 7(b)

You can cancel and delete your AOL account at any time by visiting your privacy dashboard and selecting the account deletion option.

AOL provides a clear, self-serve mechanism for account deletion.

Last reviewed 2026-08-08 under rubric v3.5.

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