Dynatrace Terms Scorecard

Grade B — Fair terms (score 75/100)

Dynatrace reserves the right to modify terms without notice and terminate accounts at its sole discretion, while requiring users to indemnify the company against third-party claims.

Unilateral changes, broad termination rights, and indemnification requirements.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
NO
Trains AI on your content
UNCLEAR
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
UNCLEAR
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Terms of Use

We reserve the right to change the Terms of Use... from time to time without notice.

The company can modify the agreement at any time without notifying you, and your continued use constitutes acceptance.

Account

Dynatrace reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to all or any part of the Site or the Content at any time and for any reason without prior notice or liability.

The company has absolute authority to terminate your access or delete your account at any time for any reason without prior notice.

Indemnity

You agree to indemnify and hold Dynatrace... harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Dynatrace by any third party due to or arising out of or in connection with your use of the Site.

You are required to pay for the company's legal defense and any damages if they are sued due to your actions.

Limitation of Liability

Dynatrace’s liability to you for all claims related to the Services or the Site will at all times be limited to the greater of (1) the total of any subscription or similar fees... or (2) US$100.00.

The company limits its total financial liability to you to $100, regardless of the actual damages you might suffer.

Your Content

by submitting or otherwise making Your Content available for display on the Site, you grant Dynatrace a royalty-free, world-wide, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, perform and display such Your Content in any format and in any medium as Dynatrace may choose.

You grant the company a broad, perpetual-style license to use your content for any purpose without compensation.

Last reviewed 2026-07-27 under rubric v3.5.

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