Airbnb Terms Scorecard

Grade C — Standard consumer terms (score 64/100)

Airbnb forces binding arbitration and class action waivers on US users, and claims a perpetual, worldwide license to user-generated content.

Forced arbitration, class action waiver, and broad content license.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
UNCLEAR
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 23.4

You and Airbnb mutually agree that any dispute, claim or controversy arising out of or relating to these Terms... will be settled by binding arbitration on an individual basis.

You cannot sue Airbnb in court for most disputes; you must use private arbitration.

Section 9

By providing Content... you grant Airbnb a non-exclusive, worldwide, royalty-free, perpetual, sub-licensable and transferable license to access, use, store, copy, modify... and otherwise exploit, in any manner such that Content to provide and/or promote the Airbnb Platform.

Airbnb can use your photos, reviews, and other content forever, anywhere, for any purpose related to their platform.

Section 12.4

Airbnb may take any action it determines is reasonably necessary to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, including the measures described above in Section 12.3.

Airbnb reserves the right to share your data with law enforcement or government agencies at their discretion.

Section 13.2

Airbnb may also terminate this agreement immediately and without prior notice and stop providing access to the Airbnb Platform if you breach these Terms.

Airbnb can terminate your account and access to the platform instantly without warning if they believe you violated the rules.

Section 13.2

You may terminate this agreement at any time by sending us an email or by deleting your account.

You have a clear, self-serve way to cancel your account and terminate the agreement.

Section 13

We will also provide you with notice of any material changes by email... at least 30 days before the date they become effective.

Airbnb commits to giving you 30 days' notice before material changes to the terms take effect.

Last reviewed 2026-08-16 under rubric v3.5.

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