This assessment covers the linked ToS.
Grade A- — Mostly protective (score 88/100)
Flexport's terms include broad indemnification and a jury trial waiver, but provide clear notice for material changes and do not mandate private arbitration.
Standard logistics terms. Includes indemnity and jury waiver. No forced arb.
Customer shall defend, indemnify, and hold harmless Flexport and its respective directors, officers, employees, agents, and subcontractors from and against any and all claims...
You are required to pay for Flexport's legal defense and any damages they incur related to your shipments or instructions.
To the extent permitted by law, the Parties waive any right to a jury trial.
You give up your right to a jury trial in the event of a legal dispute.
Material changes take effect 30 days after notice via a Flexport application (such as ClientApp or Seller Portal), platform, or email...
Flexport commits to providing 30 days of advance notice before implementing material changes to these terms.
If Customer is domiciled elsewhere, these Primary Terms are governed by the laws of the State of California, U.S.A., with exclusive venue and jurisdiction in the state and federal courts located in San Francisco, California.
If you are not in Europe or Asia, you must resolve all legal disputes in San Francisco, California.
Last reviewed 2026-10-15 under rubric v3.6.