Grade B+ — Fair terms (score 84/100)
Flexport's terms establish standard liability limitations and indemnification requirements for logistics services, while providing clear notice mechanisms for material changes.
Standard logistics terms. Includes jury waiver and indemnity. No data sale.
Customer shall defend, indemnify, and hold harmless Flexport and its respective directors, officers, employees, agents, and subcontractors from and against any and all claims...
You are required to pay for Flexport's legal defense and any damages if they are sued by third parties because of your shipments or instructions.
To the extent permitted by law, the Parties waive any right to a jury trial.
You waive your right to a jury trial, meaning any court disputes will be decided by a judge.
Customer must provide written notice within 30 days of discovery of a claim, and any action must be commenced within 9 months of delivery or scheduled delivery.
You have a significantly shortened window to file a lawsuit compared to standard statutory limits.
Material changes take effect 30 days after notice via a Flexport application, platform, or email...
Flexport commits to providing 30 days of advance notice before implementing material changes to the terms.
Last reviewed 2026-08-24 under rubric v3.5.