This assessment covers the linked policy document.
Legacy rating — awaiting reassessment with complete source evidence.
Grade B — Fair terms (score 78/100)
IHG's Terms of Use impose significant legal restrictions, including mandatory individual arbitration, class action waivers, and a shortened one-year statute of limitations for all claims.
Forced arbitration, class action waiver, and unilateral modification rights.
You and SCH waive any rights to maintain other available resolution processes for such disputes, such as a court action or administrative proceeding.
You are prohibited from taking the company to court for most disputes.
To the extent permitted by law, you agree that you will not file a class action against an IHG company, participate in a class action against an IHG company...
You are barred from participating in class action lawsuits against the company.
Any and all Covered Claims shall be commenced within one (1) year from the occurrence of the facts giving rise to such claim or action, or such claim or action shall be barred.
You have a very limited window of one year to file any legal claim against the company.
SCH reserves the right, in its sole discretion, to modify your access or terminate your access to the Site and the Materials or any portion thereof at any time, without notice.
The company can block your access to their services at any time without telling you why or giving you notice.
SCH may make changes to the Materials, or the programs, policies or other information described in the Materials, at any time without notice.
The company can change these terms at any time without providing you with any notice.
Last reviewed 2026-10-07 under rubric v3.5.