Grade F — Predatory terms (score 49/100)
This agreement mandates binding arbitration and class action waivers, while granting the company broad rights to collect biometric and location data for profiling and marketing purposes.
Forced arbitration, class action waiver, and broad data collection.
Your agreement with us to use binding arbitration for most disputes... and to waive the right to a trial by jury. Your waiver of class action rights.
You are forced to resolve disputes through private arbitration and cannot join class action lawsuits or have a jury trial.
We may collect biometric data about you to authenticate you... The biometric data we collect may include voiceprints and behavioral characteristics such as keystroke and mouse movement patterns.
The company collects sensitive biometric identifiers, including voiceprints and behavioral patterns, to monitor your activity.
Any communications with us through use of chat, virtual AI assistant... may be monitored, recorded, analyzed, and retained, by both Wells Fargo and our service providers, without any further notice to you.
Your interactions with AI tools are recorded and analyzed by the company and third parties.
We may adjust these limits at any time, with or without prior notice to you.
The company reserves the right to change your transaction limits without notifying you.
We may collect and retain certain information and use that information to market our products and services to you.
The company uses your personal data for marketing purposes.
We will try to notify you in advance of any termination, but are not required to do so.
The company can terminate your access to the service at any time without prior notice.
Last reviewed 2026-07-25 under rubric v3.5.