Itaú Unibanco Terms Scorecard

Grade D — Sign with caution (score 58/100)

Itaú Unibanco provides standard financial service terms, including a broad license to user content and unilateral termination rights, but lacks specific data retention or breach notification commitments.

Standard banking terms. No data sale pledge, but broad termination rights.

Terms at a glance

Sells your data
NO
Forced arbitration
UNCLEAR
Trains AI on your content
UNCLEAR
Collects biometric data
YES
Shares data with government
UNCLEAR
Easy to cancel
UNCLEAR
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 9 — Suspension of Access

At any time, without prior or subsequent notice, Itaú Unibanco may suspend, cancel or cease the access to its Websites and Apps

The company reserves the right to terminate your access to their services at any time without notifying you beforehand or explaining why.

Section 8 — Intellectual Property

You irrevocably authorize Itaú Unibanco to use the intellectual rights to the content you send or transmit via Websites and Apps with no restriction or limitation of any nature.

Any content you upload to the platform becomes subject to a perpetual, unrestricted license for the bank to use as they see fit.

Section 1 — Update of the Terms of Use

We remind you that the Terms of Use... may be updated at any time... By continuing to access our Websites and Apps after these changes... you also agree to the changes.

The company can change the rules of the service at any time, and your continued use constitutes automatic acceptance of those new terms.

Section 3 — What are Touch ID, Face ID, and Fingerprint?

Also bear in mind that this information is different from the biometric data captured at Itaú Unibanco’s branches or elsewhere for the purpose of enhancing security

The bank explicitly states it collects and processes biometric data (fingerprints/facial recognition) for security and account access purposes.

Section 7 — Responsibilities

you are responsible for... compensating for any damage caused to Itaú Unibanco, third parties or other Users

You are required to indemnify the bank, meaning you must cover their legal costs and losses if your actions lead to a claim against them.

Last reviewed 2026-08-05 under rubric v3.5.

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