Grade A- — Mostly protective (score 86/100)
VentraIP maintains a standard privacy policy that lacks a specific data retention timeline and allows for unilateral policy changes without direct user notification.
No data sale, but unilateral changes and no defined retention period.
Nexigen Digital may amend our Privacy Policy at any time. Changes to this agreement will become effective upon their publication to our website.
The company can change the privacy policy at any time, and these changes take effect as soon as they are posted online, without any requirement to notify you.
We will retain your personal data while your account is active and for a period of time after your account is closed to ensure we are able to deal with any compliance, regulatory or tax issues.
The company does not specify a concrete timeframe for how long they keep your data after you close your account, leaving it open-ended.
Nexigen Digital uses the Document Verification Service (DVS) to verify a person’s government-held identity documents. ... A person’s name, address, date of birth and identity documents may be confirmed against government-held records.
The company shares your sensitive personal identity information with government databases to verify your identity.
If you do not wish to receive any marketing communication you can opt-out and stop future delivery by following the instructions in the communications sent to you.
You can easily opt-out of marketing communications by following the instructions provided in the emails you receive.
You may access, update, or correct your personal information by logging into your account.
You have self-service access to view and update your personal information through your account dashboard.
Last reviewed 2026-08-03 under rubric v3.5.