Grade B+ — Fair terms (score 84/100)
Substantively identical to the prior version. Unilateral Terms changes without notice, broad user indemnification, and mandatory Florida jurisdiction remain the main concerns.
Unchanged warnings — no notice of changes, broad user indemnity, Florida-only venue
We may revise the Terms of Use and Privacy Policy at any time without notice to you.
The company can change the terms of your agreement at any time without notifying you.
You agree to defend, indemnify and hold harmless ConnectWise, its officers directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site.
You are required to pay for the company's legal defense and any damages if they are sued because of your actions.
IN NO EVENT SHALL CONNECTWISE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE.
The company limits its liability for almost any type of harm or loss you might suffer while using the site.
Any legal action or proceeding relating to your access to, or use of, the Site shall be instituted in a state or federal court in Hillsborough County, Florida.
You must resolve any legal disputes in Florida, regardless of where you live.
Last reviewed 2026-08-14 under rubric v3.5.