Automattic Terms Scorecard

Grade A- — Mostly protective (score 85/100)

Automattic's Terms of Service provide a standard framework for their suite of products, maintaining broad rights to terminate accounts and requiring user indemnification, while offering some transparency.

Standard terms with broad termination rights and indemnification requirements.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
UNCLEAR
Collects biometric data
NO
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
YES

What the terms actually say

Section 12 — Changes

If the changes, in our sole discretion, are material, we may notify you through our Services or other communications.

The company commits to providing notice when they make material changes to the terms of service.

Section 8A — License

You grant us a worldwide, royalty-free, transferable, sub-licensable, and non-exclusive license to use, reproduce, modify, distribute, adapt, publicly display, and publish the Content for the purpose of providing and improving our products and Services and promoting your website Content.

You grant the company a very broad license to use your content, which allows them to modify and distribute it to promote their services.

Section 13 — Termination

We may terminate your access to all or any part of our Services at any time, with or without cause or notice, effective immediately.

The company reserves the right to shut down your account and delete your data at any time for any reason without prior warning.

Section 17 — Indemnification

You agree to indemnify and hold harmless Automattic, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys’ fees.

You are required to pay for the company's legal defense and any damages if they are sued due to your use of the service.

Section 5A — Refunds

You can view your renewal date(s), cancel, or manage subscriptions in your settings.

You have a clear, self-serve mechanism to cancel your subscriptions directly through your account settings.

Last reviewed 2026-08-08 under rubric v3.5.

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