Rackspace Terms Scorecard

Grade C — Standard consumer terms (score 62/100)

Rackspace reserves the right to modify terms without notice and claims a perpetual, irrevocable license to all user-submitted content.

Broad content license, unilateral changes, and indemnification requirements.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
NO
Trains AI on your content
YES
Collects biometric data
UNCLEAR
Shares data with government
UNCLEAR
Easy to cancel
NO
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

PURPOSE

Rackspace may, without notice to you, at any time amend these Terms and any other information contained on the Rackspace Websites.

The company reserves the right to change the agreement at any time without providing any notice to the user.

Content you Submit

you grant Rackspace an irrevocable, worldwide, perpetual, royalty-free license to use, reproduce, modify, adapt, incorporate, transmit, display, publish, post, resell and otherwise distribute such Submission

By submitting content, you grant the company a permanent and unrestricted license to use your work for any purpose, including marketing, without compensation.

INDEMNIFICATION

you agree to indemnify and hold Rackspace... harmless from any claims and demands, including reasonable attorneys’ fees, made by any third party

You are required to pay for the company's legal defense and any damages if a third party sues them due to your use of the site.

GENERAL

In any dispute between you and Rackspace, you agree to submit to personal and exclusive jurisdiction of the courts located in Bexar County, Texas, United States.

All legal disputes must be handled in a specific court in Texas, regardless of where you live.

Last reviewed 2026-07-31 under rubric v3.5.

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