Symphony Terms Scorecard

Grade C — Standard consumer terms (score 63/100)

Symphony forces binding arbitration and class action waivers, and claims a perpetual, irrevocable license to any feedback you provide.

Forced arbitration, class waiver, and broad content license.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
YES
Trains AI on your content
UNCLEAR
Collects biometric data
UNCLEAR
Shares data with government
LIKELY
Easy to cancel
UNCLEAR
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Agreement to Arbitrate

You acknowledge and agree that you and Symphony are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action.

You are forced into private arbitration and cannot join class action lawsuits.

Feedback

You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose

Any suggestions you send are owned by Symphony forever and can be used however they want.

Changes to Terms or Site

Because our Site is evolving over time we may change all or any part of the Site, at any time and without notice, at our sole discretion.

The company can modify the service at any time without notifying you.

Limitation of Liability

IN NO EVENT WILL SYMPHONY’S TOTAL LIABILITY ... EXCEED ... ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO SYMPHONY

If you use the free service, you cannot sue them for more than $100 in damages.

Content Ownership, Responsibility and Removal

We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice.

Symphony can delete your content at any time without telling you why.

Last reviewed 2026-08-06 under rubric v3.5.

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