Southwest Terms Scorecard

Grade C+ — Standard consumer terms (score 69/100)

Southwest claims a perpetual, worldwide license to your content and reserves the right to modify these terms at any time without notice.

Broad content license, unilateral changes, and strict liability limitations.

Terms at a glance

Sells your data
UNCLEAR
Forced arbitration
NO
Trains AI on your content
LIKELY
Collects biometric data
UNCLEAR
Shares data with government
YES
Easy to cancel
UNCLEAR
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 5 — License to Your Content

You grant Southwest... a nonexclusive, unrestricted, unconditional, unlimited, worldwide, royalty-free, assignable, fully paid-up, perpetual, transferable, irrevocable and fully sublicensable right to (a) use... the Submissions...

Southwest claims a permanent, irrevocable right to use, modify, and distribute anything you post, without paying you.

Introduction

The Terms may be revised and updated by us from time to time without notice to you.

The company can change the terms of service at any time without notifying you.

Section 14 — Limitations of Our Liability

IN NO EVENT WILL THE SOUTHWEST PARTIES’ TOTAL LIABILITY TO YOU... EXCEED THE GREATER OF (A) THE AMOUNTS... PAID BY YOU... OR (B) FIFTY UNITED STATES DOLLARS ($50.00).

Your ability to sue for damages is severely restricted, capped at $50 for most users.

Section 24 — Investigations; Cooperation with Law Enforcement

Southwest may disclose any information as necessary to satisfy any law, regulation, legal process or governmental request.

The company reserves the right to share your data with government agencies without a warrant or notice to you.

Section 16 — Limited Time to Bring Your Claim

any claim or cause of action... must be filed within one (1) year after such claim or cause of action arose or be forever banned.

You have a shortened timeframe to bring legal claims against the company.

Section 22 — Indemnity

You agree to defend, indemnify and hold harmless the Southwest Parties from and against any and all claims, liabilities, damages, losses, costs and expenses (including, reasonable attorneys’ fees and costs)...

You are financially responsible for the company's legal costs if your use of the service leads to a lawsuit.

Last reviewed 2026-08-05 under rubric v3.5.

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