RudderStack Terms Scorecard

Grade A+ — Highly protective (score 96/100)

RudderStack provides clear terms with no forced arbitration or data sale, though it maintains broad rights to terminate accounts and modify terms.

Fair terms. No data sale. Clear cancellation. No forced arbitration.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
YES

What the terms actually say

Section 10.6 — Governing Law and Venue

Any action or proceeding arising from or relating to this Agreement must be brought in a federal court in the Northern District of California, or in a state court in San Francisco, California, and each party irrevocably submits to the jurisdiction and venue of any such court.

You must travel to San Francisco, California, to resolve any legal disputes in court.

Section 10.1 — Entire Agreement; Waiver; Conflicts

Modifications to this Agreement will be made by RudderStack posting an updated version of this Agreement, with material changes taking effect on at least thirty (30) days’ prior notice to Customer via email or in-product notification; continued use of the Services after the effective date constitutes acceptance.

The company can change the terms, and you agree to them by continuing to use the service after the notice period.

Section 6.2 — Termination

Customer may cancel a Growth subscription at any time via the Site, with cancellation effective at the end of the then-current calendar month.

You can cancel your subscription easily through the website settings.

Section 1.2 — Protection of Customer Data

RudderStack’s security safeguards include measures for preventing access, use, modification or disclosure of Customer Data by RudderStack personnel except (i) to provide the Services and prevent or address service or technical problems, (ii) as required by applicable law, or (iii) as Customer expressly permits in writing or under this Agreement.

The company will share your data with law enforcement or government agencies if they believe the law requires it.

Section 2.3 — Customer Data License

Customer hereby grants RudderStack a non-exclusive, non-transferable, non-sublicensable, worldwide, royalty-free license to use, transfer and process the Customer Data for the sole purpose of RudderStack providing the Services and support to Customer under this Agreement.

The company only has a license to use your data to provide the service, not to sell or exploit it.

Last reviewed 2026-08-02 under rubric v3.5.

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