PostHog Terms Scorecard

Grade B+ — Fair terms (score 83/100)

PostHog's terms are generally standard, though they include a fee-shifting provision and allow for unilateral updates to the agreement.

Standard terms. Includes fee-shifting and unilateral changes. No forced arb.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
YES
Collects biometric data
NO
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 5.1 — Product and Model Development

Customer grants PostHog a non-exclusive, worldwide, royalty-free license to use Customer Content submitted to the Licensed Materials for Product and Model Development.

PostHog reserves the right to use your uploaded content to train their machine learning models.

Section 12 — Miscellaneous

In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees.

This is a 'loser pays' provision that could make legal challenges prohibitively expensive.

Introductory Terms

These Terms may be updated from time to time at our discretion. Subject to the terms herein, Customer’s use or continued use of the Licensed Materials also constitutes Customer’s ongoing and continued assent to the terms of this Agreement. If you do not accept this Agreement, and/or any related modifications or new terms as may be updated from time to time, please refrain from accessing or using…

The company can change the terms at any time, and your continued use is considered acceptance, even without direct notice.

Section 3.2 — Confidentiality

Nothing in this Agreement will prevent the Receiving Party from disclosing Proprietary Information to the extent required by law, regulation, or court order, provided that, to the extent legally permitted, the Receiving Party gives the Disclosing Party prompt written notice of such requirement and reasonably cooperates with the Disclosing Party’s efforts to seek a protective order or otherwise…

They commit to notifying you if they are legally compelled to share your confidential information with the government.

Section 7.1 — Termination

Customer may terminate this Agreement at any time upon thirty (30) days’ written notice to PostHog.

You have a clear, defined path to end your contract.

Last reviewed 2026-08-01 under rubric v3.5.

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