Grade A- — Mostly protective (score 86/100)
PubNub provides a networking platform with standard B2B terms, including broad unilateral modification rights and limited liability, but lacks specific data retention commitments.
Standard B2B terms. Unilateral changes allowed. Liability capped.
PubNub, at its sole discretion, reserves the right to modify the terms and conditions of this Agreement at any time to reflect new features without notice
The company can change the terms without telling you, provided the changes are not deemed 'material'.
PUBNUB'S AGGREGATE LIABILITY TO CUSTOMER... SHALL BE LIMITED TO THE LESSER OF THE FEES PAID... OR USD $2,500.
The company limits its total financial liability to a maximum of $2,500, regardless of the damage caused.
The Customer may terminate this Agreement by sending an email... effective at the end of the then current Service Period provided it is received at least thirty (30) days prior... If cancellation is later than the Cancellation Period, Customer will be charged for one additional Service Period
You cannot cancel immediately; you must provide 30 days' notice or be forced to pay for another full billing cycle.
PubNub shall have a non-exclusive, non-transferable, worldwide, perpetual, irrevocable license to collect, analyze or use anonymized statistical and aggregated data
The company uses anonymized data to improve their services, which is a standard and non-invasive practice.
As between the parties, Customer retains all ownership in and to Customer Data.
You own the data you upload to the service.
Last reviewed 2026-08-07 under rubric v3.5.