Grade B- — Mostly fair (score 74/100)
Dropbox's updated Terms of Service maintain standard industry practices, including mandatory individual arbitration and liability limitations, while providing clear notice mechanisms for future changes.
Standard terms with mandatory arbitration and liability caps.
You and Dropbox agree to resolve any claims relating to or arising out of these Terms or the Services through final and binding individual arbitration.
Users are required to resolve disputes through private arbitration rather than in court.
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.
Users waive the right to participate in class action lawsuits.
WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100% OF ANY AMOUNT YOU'VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH DROPBOX.
Financial liability is capped at a very low amount.
If an update affects your use of the Services or your legal rights as a user of our Services, we’ll notify you prior to the update's effective date by sending an email to the email address associated with your account or via an in-product notification.
Dropbox provides advance notice of changes to the terms.
You can decline this agreement to arbitrate by clicking here and submitting the opt-out form within 30 days of first registering your account or agreeing to these Terms.
Users can opt out of the arbitration requirement via an online form.
Last reviewed 2026-09-03 under rubric v3.5.