Grade B- — Mostly fair (score 74/100)
Dropbox requires mandatory arbitration for U.S. residents but provides a 30-day online opt-out mechanism and clear advance notice for term modifications.
Forced arbitration with opt-out. Clear notice of changes. Standard liability.
You and Dropbox agree to resolve any claims relating to or arising out of these Terms or the Services through final and binding individual arbitration.
You must resolve legal disputes through private arbitration rather than in a public court of law.
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.
You waive your right to participate in class action lawsuits, forcing you to pursue claims individually.
If an update affects your use of the Services or your legal rights as a user of our Services, we’ll notify you prior to the update's effective date by sending an email to the email address associated with your account or via an in-product notification.
Dropbox promises to provide advance notice before changing the terms of your agreement.
You can decline this agreement to arbitrate by clicking here and submitting the opt-out form within 30 days of first registering your account or agreeing to these Terms.
You can preserve your right to sue in court by opting out of the arbitration clause online.
OTHER THAN FOR THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW... WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100% OF ANY AMOUNT YOU'VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH DROPBOX.
The company caps its financial responsibility to you at a very low amount, except where prohibited by law.
Last reviewed 2026-07-25 under rubric v3.5.