Adyen Terms Scorecard

Grade B- — Mostly fair (score 73/100)

Adyen requires binding arbitration for all disputes and limits liability, but provides clear notice for changes and does not sell personal data.

Forced arbitration. No data sale. Standard liability caps.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 14.2 — Settlement of Disputes

All disputes... will be finally settled in a confidential manner in accordance with the Rules of Arbitration of the International Chamber of Commerce... The decision by the Arbitral Tribunal will be final and binding.

You cannot sue Adyen in court; all disputes must be resolved through private, binding arbitration.

Section 10.1 — Confidentiality

the parties will have the right to disclose Confidential Information... (iii) where required to do so pursuant to Applicable Law, or in order to comply with a legal order or decision of a court of law, governmental or law enforcement agency.

Adyen will share your information with government or law enforcement if they receive a legal order, without a specific commitment to notify you.

Section 12.2 — Limitation of Liability

The total liability of Adyen... is limited to an amount equal to the total Processing Fees paid by Merchant to Adyen during the previous full calendar year.

Adyen limits its financial liability to the amount of fees you paid them, which may be significantly less than your actual losses.

Section 15.4 — Changes to the Terms and Conditions

Adyen may, from time to time, change these Terms and Conditions by providing at least thirty (30) days’ prior written notice to Merchant.

Adyen commits to giving you at least 30 days' notice before changing these terms.

Section 11.1 — Duration and Termination

the Agreement is entered into for an indefinite period, until it is terminated by either party by providing at least two (2) months’ written notice to the other party.

You can terminate the agreement for convenience with two months' notice.

Last reviewed 2026-08-05 under rubric v3.5.

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