Grade C+ — Standard consumer terms (score 68/100)
BILL forces binding arbitration and class action waivers, reserves the right to change terms without notice, and disclaims liability for service interruptions.
Forced arbitration, class waiver, and unilateral changes. No data sale pledge.
YOU AND THE BILL PARTIES AGREE THAT EVERY EXCEPT AS PROVIDED BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICE, THE WEBSITE, OR THIS AGREEMENT (A “CLAIM”) WILL BE RESOLVED ON AN INDIVIDUAL BASIS BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT.
You are forced into individual arbitration for all disputes and waive your right to a jury trial or class action.
We may modify or change this Agreement... at any time, in Our sole discretion by posting the updated Agreement on Our Website
The company can change the terms at any time, and your continued use constitutes acceptance.
IN NO EVENT SHALL BILL.COM’S OR ITS SERVICE PROVIDERS’ AGGREGATE LIABILITY... EXCEED THE TOTAL FEES PAID BY YOU... OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER
The company limits its financial liability to a maximum of $100 or the fees you paid in the last year.
You acknowledge that We and banks that offer services through BILL may make appropriate reports regarding your activities made through the Service... and We and banks that offer services through BILL, will cooperate with the appropriate authorities
The company shares your data with law enforcement and regulators as they deem appropriate.
You may request to deactivate a User or cancel Your BILL account at any time by submitting a request through Your BILL account or through Our customer support portal.
You have a clear, online method to cancel your account at any time.
Last reviewed 2026-08-22 under rubric v3.5.