Immersive Labs Terms Scorecard

Grade A- — Mostly protective (score 86/100)

These are B2B supplier terms governing the provision of goods and services to Immersive Labs, featuring standard commercial protections and liability limitations.

Standard B2B supplier terms. No consumer-facing data sale or AI training.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
NO
Easy to cancel
NO
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 15.1 — Termination

the Customer may terminate the Contract: ... in respect of the supply of Services in whole or in part, by giving the Supplier one (1) month's written notice

The customer has the right to terminate service agreements with relatively short notice.

Section 6.2 — Inspection and Audit

The Customer may at any time and without any requirement to notify the Supplier in advance, exercise any of the rights specified in clause 6.1

The customer reserves the right to conduct surprise audits of the supplier's premises and records.

Section 12.1 — Indemnity

the Supplier shall keep the Customer indemnified against all liabilities... calculated on a full indemnity basis

The supplier is responsible for covering the customer's legal fees and losses in the event of third-party claims.

Section 11.1 — Limitation of Liability

the total liability of each party to the other under or in connection with this Contract shall not exceed 150% of the total price for the Goods and/or the charges for the Services

Liability is capped at 150% of the contract value, providing a defined limit for both parties.

Section 18.2 — Data Protection

In the event the provision of Services by the Supplier to the Customer involves the processing of personal data by the Supplier as a processor, the parties shall enter into a separate data processing agreement.

The contract mandates a formal data processing agreement if personal data is involved, ensuring compliance.

Last reviewed 2026-08-05 under rubric v3.5.

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