Aruba Terms Scorecard

Grade B+ — Fair terms (score 84/100)

Aruba provides a detailed privacy policy with specific retention periods for various services and no evidence of data selling or forced arbitration.

Clear data retention policies. No data sale. No forced arbitration.

Terms at a glance

Sells your data
NO
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
YES
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
UNCLEAR
Deletes data on request
YES

What the terms actually say

HOW LONG WE RETAIN THE DATA SUBJECT'S DATA

The Data necessary to comply with tax and accounting obligations are retained for 10 years from the termination of the contract.

The company clearly defines how long they keep your tax and accounting data.

WHAT DATA DO WE PROCESS?

In case of Digital Signature Service or Certified Email Service: Audio-video footage for remote visual identification.

The company collects audio-video recordings for identity verification purposes.

WHAT ARE THE DATA SUBJECT'S RIGHTS

The Data Subject shall contact [email protected] to exercise the right to obtain... deletion of the data.

You have a clear, stated right to request the deletion of your personal data.

HOW LONG WE RETAIN THE DATA SUBJECT'S DATA

In case of the AI Platform Service, it is specified that: the Service, by its nature, involves the use of Artificial Intelligence (AI) systems; in this regard, it is specified that no personal data of the Customer is used to train AI models.

Aruba explicitly commits to not using your data to train their AI models.

Last reviewed 2026-08-05 under rubric v3.5.

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