Buffer Terms Scorecard

Grade C — Standard consumer terms (score 60/100)

Buffer forces binding arbitration and class action waivers, and claims a perpetual, irrevocable license to your content and feedback that survives account termination.

Forced arbitration, perpetual content license, and broad termination rights.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
YES

What the terms actually say

Section 15.1 — Dispute Resolution

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND BUFFER ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

You are forced into individual arbitration and cannot join class action lawsuits or have a jury trial.

Section 9.2 — Limited License Grant

By Posting User Content... you grant Buffer a worldwide, non-exclusive, irrevocable, royalty-free... right and license... to host, store, transfer... and distribute your User Content, in whole or in part, in any media formats.

Buffer claims a permanent, irrevocable right to use your content across any media, which survives even if you delete your account.

Section 12.2 — Termination

Buffer may, at its sole discretion, terminate these Terms or your account... at any time for any reason or no reason, with or without notice, and without any liability to you.

Buffer can shut down your account and delete your data at any time without giving you any notice or reason.

Section 4 — Subscription Service

You may cancel the Subscription Service by accessing your account settings at: https://publish.buffer.com/settings/billing and clicking on the “Cancel Plan” option.

You can cancel your subscription easily through your account settings without needing to call or email.

Section 15.3 — Opt-Out

If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section within 30 days after the date that you agree to these Terms.

You have a 30-day window to opt out of the mandatory arbitration requirement by sending a written notice.

Last reviewed 2026-08-05 under rubric v3.5.

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