Grade C+ — Standard consumer terms (score 66/100)
Brivo provides a clear, professional agreement that avoids forced arbitration and class action waivers, though it reserves broad rights to modify terms and use anonymized data.
No forced arbitration. AI training opt-out exists. Standard liability caps.
Brivo may use Inputs and Outputs to train or otherwise improve the Brivo Service and AI Features, but only when such Inputs and Outputs are (a) only used for the benefit of Customer or (b) have been de-identified.
Brivo uses your data to train their AI models, provided the data is de-identified or used for your benefit.
Brivo reserves the right to change or discontinue the Brivo System... This Agreement may be amended from time to time by Brivo upon written notice to Customer.
Brivo can unilaterally change the terms of your agreement at any time.
IN NO CASE WILL BRIVO OR ITS AFFILIATES’ OR CUSTOMER’S TOTAL AGGREGATE LIABILITY... EXCEED THE AMOUNT OF THE SUBSCRIPTION FEES PAID BY CUSTOMER FOR THE BRIVO SYSTEM IN THE TWENTY-FOUR (24) MONTHS PRIOR TO THE ACT GIVING RISE TO LIABILITY.
Your ability to recover damages from Brivo is strictly limited to the fees you paid over the last two years.
Brivo does not sell, rent or trade Customer Data with third parties for promotional purposes without the Customer’s consent.
Brivo commits to not selling your data for marketing purposes.
After such 14-day period... Brivo will have no obligation to maintain or provide to Customer any of its Customer Data and shall within 30 days, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession.
Brivo commits to deleting your data within 30 days after your account is terminated.
Last reviewed 2026-08-18 under rubric v3.5.