This assessment covers the linked policy document.
Legacy rating — awaiting reassessment with complete source evidence.
Grade B — Fair terms (score 78/100)
Evernote's updated terms maintain a mandatory arbitration agreement and class action waiver, while capping liability at $100 or the amount paid in the last 12 months.
Forced arbitration and class waiver remain; liability cap is $100.
YOU AND WE AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING.
Users are forced into individual arbitration and waive the right to class action lawsuits.
In no event shall our ... total liability to you ... exceed the greater of the amounts you have paid to us in the 12-month period prior to the event giving rise to the liability or one hundred U.S. dollars (USD 100).
The company limits its total liability to $100 or the amount paid in the last year.
When you close your Evernote account, your Content will be deleted automatically from the Evernote Service
The company provides for automatic deletion of content upon account closure.
If we make a significant change, we’ll notify you and, where required, seek your consent.
The company commits to notifying users of significant changes.
Last reviewed 2026-10-06 under rubric v3.5.