Grade C — Standard consumer terms (score 63/100)
VTEX mandates binding arbitration for all disputes and limits its total liability to 10% of fees paid, while reserving the right to terminate the agreement at its sole discretion.
Forced arbitration, broad liability caps, and unilateral termination rights.
Controversie o reclami... saranno sottoposti e infine definiti mediante arbitrato in base al Regolamento applicabile in quel momento (il Regolamento) dalla Corte Arbitrale Internazionale di Londra (LCIA)
All disputes must be resolved through binding arbitration in London under LCIA rules, preventing you from suing in court.
La responsabilità complessiva di VTEX... sarà limitata al 10% (dieci percento) dell'importo totale corrisposto dal Contraente a VTEX
VTEX limits its total financial liability to only 10% of the fees you paid in the last year, which is a significant restriction on potential recovery.
VTEX può inoltre, a sua esclusiva discrezione e in qualsiasi momento, risolvere immediatamente (senza oneri a carico), il presente Accordo
VTEX reserves the right to terminate your account and service immediately at any time for any reason at their sole discretion.
Per mezzo del presente Accordo, il Contraente autorizza VTEX a utilizzare il proprio nome, marchio e la propria immagine per pubblicizzare il lancio dell’attività commerciale online
You grant VTEX a license to use your name and branding for their own marketing and advertising purposes.
Nessuna variazione del presente Accordo sarà efficace se non in forma scritta e sottoscritta da entrambe le Parti.
The agreement cannot be changed unilaterally by VTEX without a written amendment signed by both parties, which is a protective measure.
Last reviewed 2026-08-04 under rubric v3.5.