Grade C — Standard consumer terms (score 61/100)
Talkspace mandates binding arbitration and class action waivers, and reserves the right to modify terms without direct notice for non-material changes.
Forced arbitration and class waiver. Unilateral changes allowed.
YOU AND TALKSPACE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, GROUP, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND TALKSPACE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
You are forced into individual arbitration and waive your right to a jury trial.
You have the right to opt out and not be bound by the arbitration- and class-action-waiver provisions set forth in this section by sending written notice of your decision to opt out to the following address: [email protected]. The notice must be sent within 30 days of registering to use the Services
You have a very limited 30-day window to opt out of the mandatory arbitration clause.
Talkspace may revise these Terms from time to time without notice to you, except for material changes.
The company can change the terms without notifying you unless they deem the change 'material'.
Talkspace reserves the right to change, suspend, or discontinue all or part of the Service, temporarily or permanently, without prior notice.
Talkspace can terminate your access to the service at any time without warning.
IN THE EVENT OF ANY PROBLEM WITH THE SERVICE... YOU AGREE THAT TALKSPACE’S TOTAL AGGREGATE LIABILITY TO YOU... SHALL BE LIMITED TO THE GREATER OF THE AMOUNT OF PAYMENT MADE BY YOU TO TALKSPACE IN THE PAST 12 MONTHS OR $100
The company limits its financial liability to you to a maximum of $100.
Last reviewed 2026-07-25 under rubric v3.5.