Grade D — Sign with caution (score 57/100)
T-Mobile's terms mandate individual binding arbitration, waive class action rights, and grant the company broad rights to modify services and terms unilaterally.
Forces arbitration, limits liability, and allows unilateral changes.
To the extent permitted by law, you and we each agree to limit claims for damages, or other monetary relief against each other to direct and actual damages regardless of the theory of liability.
You are barred from seeking indirect, incidental, or punitive damages in any dispute.
You agree to defend, indemnify, and hold us and our directors, officers, and employees harmless from any claims arising out of use of the Services.
You are financially responsible for the company's legal costs if your usage results in a third-party claim.
Your Services and subscriptions continue until you cancel them, which you may need to do by contacting us.
Cancellation is not self-serve and requires direct contact with the company.
We, our licensors, and such other third parties reserve the right to change, suspend, terminate, remove, impose limits on the use or access to, or disable access to, the Services, Products, Software, and Third-Party Services and Products at any time without notice and will have no liability for doing so.
Software and digital products are revocable licenses that can be disabled at any time.
YOU AND WE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ALL CLAIMS AND DISPUTES BETWEEN YOU AND T-MOBILE WILL BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION OR IN SMALL CLAIMS COURT.
You waive your right to sue in court or participate in class action lawsuits.
We may change, limit, suspend, or terminate your Services or the Agreement at any time.
The company reserves the right to alter your service or contract terms whenever they choose.
Last reviewed 2026-07-25 under rubric v3.5.