Grade A — Highly protective (score 93/100)
Telstra's cyber security terms are standard for a telecom provider, featuring clear auto-renewal and cancellation policies, though they disclaim liability for service interruptions.
Standard telecom terms. No critical red flags. Auto-renewal is clearly stated.
At any time, we may (but are not required to do so) migrate you to an alternative service or pricing plan on a month by month basis by providing to you reasonable prior notice.
The company promises to give you reasonable notice if they decide to migrate your service to a different plan.
Your Device Protect subscription will automatically renew each month, unless you decide to cancel it.
Your subscription is set to auto-renew monthly, which is standard for this type of service.
If you cancel your Device Protect before the end of your subscription month you will not be entitled to any refund of service for that month.
If you cancel mid-month, you won't get a refund for the days remaining in that billing cycle.
You acknowledge that the supply of the Subscription Services may result in or cause interruptions, loss or damage to you... and that we do not separately back-up any of your data to avoid potential data loss.
The company is not responsible for backing up your data and disclaims liability for service interruptions.
Last reviewed 2026-08-04 under rubric v3.5.