TDS Terms Scorecard

Grade D — Sign with caution (score 58/100)

TDS forces binding arbitration and class action waivers, while disclaiming liability for service failures and data loss.

Mandatory arbitration, class waiver, and broad liability disclaimers.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
YES
Easy to cancel
NO
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 10.1 — Arbitration Agreement

BY AGREEING TO THE SERVICE AGREEMENT, YOU AGREE THAT YOU ARE REQUIRED TO RESOLVE ANY CLAIM THAT YOU MAY HAVE AGAINST TDS ON AN INDIVIDUAL BASIS IN ARBITRATION... THIS WILL PRECLUDE YOU FROM BRINGING ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST TDS.

You waive your right to participate in class action lawsuits and must resolve all disputes individually through arbitration.

Section 9.9 — WAIVER OF CONSEQUENTIAL DAMAGES

NEITHER TDS NOR ITS SERVICE PROVIDERS SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES... UNDER ANY LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The company limits its liability to the absolute minimum, disclaiming responsibility for almost all types of consequential damages.

Section 5.1 — How to Cancel Your Service(s)

you may terminate your Service(s) at any time by calling TDS Customer Support at 888-225-5837.

You cannot cancel your service online; you must call customer support to terminate your account.

Section 3.1 — Service Agreement Term; Acceptance; Modifications

TDS has the right to modify any part of the Service Agreement... Any modification shall be effective upon notice to you as provided under Section 1.6.

TDS can change the terms of your agreement at any time, provided they give notice through their specified channels.

Section 3.5 — Unlawful Use Prohibited

Service will not be furnished if any law enforcement agency... advises that such Service is being used... in violation of the law, or if TDS receives other evidence that such Service is or will be used for such purposes.

TDS will share your data or terminate your service if law enforcement requests it or if they suspect unlawful activity.

Last reviewed 2026-08-04 under rubric v3.5.

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