Shopify Terms Scorecard

Grade B- — Mostly fair (score 74/100)

Shopify maintains broad rights to user content and account termination, while providing standard commercial protections and limited liability.

Broad content license, unilateral termination, and no-refund policy.

Terms at a glance

Sells your data
LIKELY
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
NO
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 8.1 — Your Materials

You hereby grant Shopify a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to host, use, distribute, expose, modify, run, copy, store, publicly perform, communicate to the public... and create derivative works of your Materials.

Shopify claims a massive, perpetual license to use, modify, and sublicense your business content and trademarks for any purpose.

Section 14.3 — Termination

Without limiting any other remedies, we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time.

Shopify can terminate your account and shut down your store at their sole discretion without giving you any prior notice.

Section 5.10 — Refunds

Shopify does not provide refunds.

All sales are final; you cannot get your money back for any reason.

Section 14.2 — Cancellation

You may cancel your Account and terminate the Terms of Service at any time by contacting Shopify Support and then following the specific instructions indicated to you in Shopify's response.

You cannot cancel your account via a simple button; you must contact support and wait for them to tell you how to proceed.

Section 15.1 — Modifications

We will provide you with reasonable advance notice of changes to the Terms of Service that materially adversely affect your use of the Services.

Shopify promises to notify you in advance if they make significant changes to the terms that negatively impact you.

Last reviewed 2026-07-31 under rubric v3.5.

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