Grade B- — Mostly fair (score 73/100)
The Mem0 Terms of Service contain several high-risk clauses, including mandatory arbitration, a perpetual license for AI training on free-tier content, and a $100 liability cap.
Forced arbitration, perpetual AI training license, and low liability caps.
Customer grants Mem0 a non-exclusive, worldwide, perpetual, irrevocable, royalty-free and fully paid-up license to access, use, reproduce, modify, and create derivative works from Customer Content for any lawful purpose, including to train and improve machine learning and artificial intelligence models.
If you use the free plan, the company owns a permanent right to use your data to train their AI models.
All disputes arising out of or in connection with this Agreement... will be finally settled under the Commercial Arbitration Rules of the American Arbitration Association.
You cannot sue the company in court; you must use private arbitration.
IN NO EVENT WILL MEM0’S AGGREGATE, CUMULATIVE LIABILITY IN ANY WAY RELATING TO THIS AGREEMENT EXCEED THE GREATER OF (A) THE AMOUNT OF FEES ACTUALLY RECEIVED... OR (B) $100.
The company limits its financial responsibility to you to a maximum of $100.
Customers on a Free Plan may use the Mem0 Service on an at-will basis... and either party may terminate such access at any time.
You are free to stop using the service whenever you want.
Last reviewed 2026-08-08 under rubric v3.5.