OpenAI Terms Scorecard

Grade B- — Mostly fair (score 72/100)

OpenAI requires mandatory arbitration and class action waivers, while limiting liability and reserving the right to update terms with limited notice.

Mandatory arbitration, class action waiver, and broad liability limitations.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
LIKELY
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

DISPUTE RESOLUTION

You and OpenAI agree to resolve any claims... through final and binding arbitration. ... Class arbitrations, class actions, and representative actions are prohibited.

You must resolve disputes through individual arbitration and cannot join class action lawsuits.

CONTENT

If you do not want us to use your Content to train our models, you can opt out by following the instructions in this article.

You can opt out of having your content used for AI training.

LIMITATION OF LIABILITY

OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE... OR ONE HUNDRED DOLLARS ($100).

OpenAI limits its financial liability to $100 or the amount paid in the last year.

Changes to these Terms

We will give you at least 30 days advance notice of changes to these Terms that materially adversely impact you... All other changes will be effective as soon as we post them to our website.

Minor changes to the terms take effect immediately without notice.

CLASS AND JURY TRIAL WAIVERS

You and OpenAI knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.

You give up your right to a jury trial.

Last reviewed 2026-07-25 under rubric v3.5.

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