Grade F — Predatory terms (score 42/100)
ElevenLabs forces binding arbitration, claims a perpetual and irrevocable license to your content, and disclaims almost all liability for its services.
Forced arbitration, perpetual content license, and broad liability waivers.
You and ElevenLabs are each waiving the right to trial by a jury. ... all Disputes ... will be resolved by a neutral arbitrator through final and binding arbitration.
You cannot sue the company in court or join a class action; you must use private arbitration.
You hereby grant to ElevenLabs a license to use ... your Content ... Such license shall be: perpetual and irrevocable ... sub-licensable, through multiple tiers.
The company gains a permanent, worldwide right to use your voice and content for any purpose, including training new AI models.
The total liability of ElevenLabs ... is limited to the greater of: (i) One Hundred United States Dollars ($100 USD); and (ii) the amount paid by you to use our Services in the 12 months preceding the claim.
If the company causes you harm, they have capped their financial responsibility at $100.
We may: (a) modify ... or terminate providing all or part of our Services at any time ... without any liability or additional notice to you.
The company can change or shut down the service at any time without telling you.
In addition, you may opt out of our use of your Content for training at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account.
You have a clear, self-serve way to stop the company from using your content to train their AI models.
Last reviewed 2026-07-25 under rubric v3.5.