Grade F — Predatory terms (score 51/100)
Mail.com forces binding arbitration, waives class action rights, and allows for account termination without notice or liability.
Forced arbitration, class waiver, and broad termination rights.
ANY AND ALL DISPUTES... SHALL BE DETERMINED BY BINDING ARBITRATION IN PHILADELPHIA, PENNSYLVANIA
You are forced to resolve all legal disputes through private arbitration in Pennsylvania rather than in a public court.
YOU AND MAIL.COM ACKNOWLEDGE THAT THIS SECTION WAIVES ANY RIGHT TO PARTICIPATION AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLASS ACTION.
You are prohibited from joining or initiating class action lawsuits against the company.
This Agreement may be materially altered by mail.com by posting the new version... and if posted in this manner, shall be effective immediately upon posting such notice.
The company can change the terms of your contract at any time without sending you an email or alert.
mail.com may, without any liability to you... terminate or suspend your account and erase any materials associated therewith... without notice to you.
The company reserves the right to delete your account and all your data at any time without prior warning.
MAIL.COM RESERVES THE RIGHT... IN ITS SOLE DISCRETION, TO DISCLOSE INFORMATION OR MONITOR YOUR ACCOUNT... TO ASSIST WITH CRIMINAL OR CIVIL INVESTIGATIONS.
The company may monitor your account and share your private data with authorities at its own discretion.
any claim or cause of action... must be filed within one year after such claim or cause of action arose or be forever barred.
You must bring any legal claim within one year, which is significantly shorter than most statutory limits.
Last reviewed 2026-08-18 under rubric v3.5.