Mailchimp Terms Scorecard

Grade A — Highly protective (score 93/100)

These promotional terms allow for unilateral changes to pricing and service options without notice, though they provide clear, self-serve cancellation and account deletion mechanisms.

Promotional terms with standard cancellation and modification clauses.

Terms at a glance

Sells your data
NO
Forced arbitration
UNCLEAR
Trains AI on your content
UNCLEAR
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
YES

What the terms actually say

General Offer Terms

Terms, conditions, pricing, special features, and service and support options subject to change without notice.

The company reserves the right to modify pricing, features, and terms at any time without providing advance notice to the user.

Cancellation and Deletion

You can pause your monthly subscription or delete your Mailchimp account at any time via the Settings section in the Account & Billing area.

Users have a clear, self-serve, and immediate way to cancel their subscription or delete their account through the settings menu.

Payment and Suspension

If the payment method we have on file for you is declined, you must provide to us a new, valid payment method for the Paid Marketing Plan or we reserve the right, without further notice, to immediately suspend or cancel your continued use of the Paid Marketing Plan.

The company can terminate your access to the service immediately if a payment fails, without giving you prior warning.

Last reviewed 2026-07-25 under rubric v3.5.

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