Liquid Web Terms Scorecard

Grade D — Sign with caution (score 59/100)

Liquid Web mandates binding arbitration and class action waivers, imposes broad user indemnification, and reserves the right to terminate services without notice.

Forced arbitration, class waiver, and broad indemnification requirements.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
NO
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 11 — Dispute Resolution

The exclusive means of resolving any dispute or claim... shall be BINDING ARBITRATION... you may not under any circumstances commence or maintain against us any class action, class arbitration, or other representative action.

You are forced into binding arbitration and waive your right to participate in class action lawsuits.

Section 1 — Services

We reserve the right to refuse to provide you with our Services in our sole discretion and without notice.

The company can terminate your access to services at any time without prior notice.

Section 3 — Fees and Refunds

Except as otherwise provided herein, all Services are non-cancellable and all Fees are non-refundable.

All sales are final and non-refundable.

Section 4 — Indemnification

You agree to compensate, hold harmless, and defend us from any claims, damages, losses, liabilities, costs, and expenses, including attorneys’ fees, resulting from your use or misuse of the Services.

You are required to pay for the company's legal fees and damages if they are sued due to your use of the service.

Section 2 — Amendment to Terms

Your continued use of our Services or Support after such changes have been communicated constitutes your agreement to the updated terms.

The company can change the terms at any time, and your continued use acts as your acceptance.

Section 11 — Fee-shifting

the successful or prevailing party shall be entitled to recover reasonable attorney fees and other costs incurred in that action or proceeding

The loser of a legal dispute must pay the winner's legal fees.

Last reviewed 2026-08-11 under rubric v3.5.

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