Okta Terms Scorecard

Grade C+ — Standard consumer terms (score 66/100)

Okta provides robust privacy rights and transparency, though it shares personal data with third-party advertisers and partners for marketing purposes.

Protective privacy rights, but shares data for advertising and marketing.

Terms at a glance

Sells your data
YES
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
YES
Shares data with government
YES
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
YES

What the terms actually say

Section X — Your Privacy Rights

You have the right to have your Personal Data erased or deleted.

You have an explicit right to request the deletion of your personal data.

Section V — Advertising and Marketing

We share your Personal Data... with third-party advertising and marketing providers, to allow us to better reach our customers.

Okta shares your activity and contact data with third-party advertisers for marketing purposes.

Section XI — Sensitive Personal Data

In the preceding 12 months, we may have collected... biometric information for the purpose of unique identification.

The company collects biometric data, which carries significant privacy risks.

Section XIII — Changes to the Policy

If we make a materially significant update, we may provide you with notice prior to the update taking effect.

The company commits to notifying users of significant changes to the privacy policy.

Section V — Law Enforcement and Legal Requests

For all categories of data we collect, we may disclose Personal Data to comply with applicable law or to respond to valid legal requests.

Okta shares data with government authorities when they receive a legal request.

Last reviewed 2026-08-09 under rubric v3.5.

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