Kraken Terms Scorecard

Grade D — Sign with caution (score 58/100)

Kraken's terms force users into binding arbitration, grant the company a perpetual license to user content, and allow for unilateral changes to the agreement without notice.

Forced arbitration, perpetual content license, and unilateral term changes.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
NO
Collects biometric data
UNCLEAR
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
NO
Deletes data on request
UNCLEAR

What the terms actually say

Section 14 — Dispute Resolution

You and Kraken agree to arbitrate any dispute arising from these Terms or your use of the services... you and Kraken won't commence against the other a class action.

You are prohibited from suing in court or joining a class action, and must resolve all disputes through private arbitration.

Section 8 — Your Content

You grant us a perpetual, irrevocable, royalty-free, worldwide, fully sublicensable, non-exclusive right and license to use and exploit your Content in any manner and for any purpose.

You give Kraken a permanent, global license to use anything you post, which survives even if you delete your account.

Preamble — Changes

These Terms may change at any time and without notice... Continued use of our services and platforms is your consent to the Terms of Service and any changes to them.

Kraken can update the terms whenever they want without telling you, and your continued use counts as agreement.

Section 12 — Limitations on Liability

NEITHER WE... WILL BE LIABLE... FOR (1) ANY INDIRECT... DAMAGES... AND (2) TO THE EXTENT NOT ALREADY EXCLUDED, ANY AMOUNTS EXCEEDING $100 UNITED STATES DOLLARS.

Kraken limits its total liability to you to $100, regardless of the actual damages you suffer.

Section 15 — Termination

We can, at any time and without liability or prior notice to you: ... suspend, restrict, or delete your account, any information related to your account, or any content you post.

Kraken can terminate your account and delete your data at any time for any reason without warning.

Section 15 — Termination

You may terminate your account at any time by transferring your Digital Assets and redeeming your Fiat Balances to a Financial Account and ceasing to use our services.

You have a clear, self-serve path to close your account and withdraw your funds.

Last reviewed 2026-07-25 under rubric v3.5.

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