Issuu Terms Scorecard

Grade C — Standard consumer terms (score 62/100)

Issuu's Terms of Service include mandatory individual arbitration, class action waivers, and a broad license for the company to use user content for AI training, though it provides an opt-out mechanism.

Contains forced arbitration, class waiver, and broad content licensing.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
YES
Collects biometric data
NO
Shares data with government
LIKELY
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
NO

What the terms actually say

Section 13

YOU AND WE AGREE TO RESOLVE MOST DISPUTES IN BINDING, INDIVIDUAL ARBITRATION AND NOT BY MEANS OF A CLASS ARBITRATION, A CLASS ACTION, ANY OTHER KIND OF REPRESENTATIVE PROCEEDING, OR A JURY TRIAL.

Users are forced into individual arbitration and waive the right to participate in class actions or jury trials.

Section 15.1.3

You hereby grant us a worldwide, non-exclusive, royalty-free, transferable, sub-licensable license to use your Content... including to improve performance of machine learning models

The company claims a broad license to use your uploaded content to train their AI and machine learning models.

Section 7.2

IN NO EVENT SHALL OUR ... TOTAL LIABILITY TO YOU ... EXCEED ... ONE HUNDRED U.S. DOLLARS (US$100).

The company limits its total financial liability to you to $100, regardless of the harm caused.

Section 13(k)

You have the right to opt out of binding arbitration within 30 days of the date you first accept these Terms

You have a limited window to opt out of the mandatory arbitration requirement by emailing the company.

Last reviewed 2026-09-04 under rubric v3.5.

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