Grade C+ — Standard consumer terms (score 67/100)
HelpGuide reserves the right to force binding arbitration, unilaterally change terms without notice, and requires users to indemnify the company for all legal costs.
Forced arbitration, unilateral changes, and broad indemnification.
At HelpGuide’s sole discretion, it may require you to submit any disputes... to final and binding arbitration.
The company can force you into private arbitration instead of allowing you to sue in court.
HelpGuide may without advance notice amend this Agreement occasionally and will do so by posting the new Agreement on this page.
The company can change the terms at any time without notifying you, and you are bound by the new terms immediately.
You agree to indemnify, defend, and hold harmless the site and HelpGuide... from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs).
You are financially responsible for the company's legal defense if your use of the site leads to a claim.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE... MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
You have only one year to bring a legal claim against the company, which is shorter than many standard statutes of limitations.
When you send... content to the site, you grant HelpGuide... a license to use, copy, distribute, transmit, display, reproduce, or edit your content.
You give the company broad rights to use and modify anything you post on the site.
Last reviewed 2026-08-27 under rubric v3.5.