Grade B — Fair terms (score 76/100)
Cigna Healthcare's Terms of Use include standard protective clauses for the company, including broad indemnification, a perpetual license to user feedback, and a $5 liability cap.
Standard terms with liability caps, indemnification, and perpetual content license.
UNDER NO CIRCUMSTANCES SHALL OUR TOTAL, CUMULATIVE LIABILITY... EXCEED THE GREATER OF (A) THE FEES... OR (B) FIVE UNITED STATES DOLLARS ($5.00).
The company's financial liability is capped at $5.00, regardless of the harm caused.
YOU HEREBY GRANT TO US A ROYALTY-FREE, IRREVOCABLE, PERPETUAL, NON-EXCLUSIVE LICENSE TO USE, REPRODUCE, MODIFY, PUBLISH, CREATE DERIVATIVE WORKS FROM, AND DISPLAY YOUR SUBMISSION
Any feedback you submit becomes the company's property to use forever, worldwide, for any purpose.
WE MAY ALSO INFORM YOU OF A MAJOR CHANGE BY... SENDING AN ELECTRONIC NOTIFICATION ADVISING OF THE UPDATE
The company commits to providing notice for significant changes to the terms.
YOU AGREE TO INDEMNIFY AND HOLD US... HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS... INCLUDING REASONABLE ATTORNEYS’ FEES
You must pay for the company's legal defense and any damages if a third party sues them because of your actions.
Last reviewed 2026-07-31 under rubric v3.5.