Cigna Healthcare Terms Scorecard

Grade B — Fair terms (score 76/100)

Cigna Healthcare's Terms of Use include standard protective clauses for the company, including broad indemnification, a perpetual license to user feedback, and a $5 liability cap.

Standard terms with liability caps, indemnification, and perpetual content license.

Terms at a glance

Sells your data
LIKELY
Forced arbitration
NO
Trains AI on your content
NO
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
YES
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL OUR TOTAL, CUMULATIVE LIABILITY... EXCEED THE GREATER OF (A) THE FEES... OR (B) FIVE UNITED STATES DOLLARS ($5.00).

The company's financial liability is capped at $5.00, regardless of the harm caused.

FEEDBACK AND SUBMISSIONS

YOU HEREBY GRANT TO US A ROYALTY-FREE, IRREVOCABLE, PERPETUAL, NON-EXCLUSIVE LICENSE TO USE, REPRODUCE, MODIFY, PUBLISH, CREATE DERIVATIVE WORKS FROM, AND DISPLAY YOUR SUBMISSION

Any feedback you submit becomes the company's property to use forever, worldwide, for any purpose.

UPDATES

WE MAY ALSO INFORM YOU OF A MAJOR CHANGE BY... SENDING AN ELECTRONIC NOTIFICATION ADVISING OF THE UPDATE

The company commits to providing notice for significant changes to the terms.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY AND HOLD US... HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS... INCLUDING REASONABLE ATTORNEYS’ FEES

You must pay for the company's legal defense and any damages if a third party sues them because of your actions.

Last reviewed 2026-07-31 under rubric v3.5.

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