Grade F — Predatory terms (score 51/100)
Dexcom mandates individual arbitration, waives jury trials, and claims a perpetual, irrevocable license to any user feedback provided.
Forced arbitration, broad liability waivers, and perpetual feedback license.
ALL DISPUTES... WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION... AND YOU AGREE THAT DEXCOM AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY.
You cannot sue the company in court; you must use private arbitration and you cannot join class action lawsuits.
By providing Feedback to us, you grant to us the worldwide, nonexclusive, unrestricted, perpetual, irrevocable (on any basis whatsoever), royalty free right for us to use such Feedback in any way we determine.
Any suggestions or comments you provide become the company's property forever, and they owe you nothing for them.
Your clicking 'accept' to the new terms or your continued use... for seven (7) days without objecting to the new terms... is acceptance of the new terms.
The company can change the terms, and if you keep using the service for a week, you are legally bound by the new rules.
NONE OF THE DEXCOM PARTIES SHALL BE LIABLE FOR TOTAL DAMAGES... IN AN AGGREGATE AMOUNT GREATER THAN $500.
The company caps its total financial responsibility to you at $500, regardless of the harm caused.
You may terminate your use of any DexCom Service by ceasing your use of the DexCom Service.
You can stop using the service whenever you want without needing to jump through hoops.
Last reviewed 2026-09-05 under rubric v3.5.