Grade B- — Mostly fair (score 72/100)
Gallup reserves broad rights to modify terms unilaterally and train AI on user inputs, while imposing strict cancellation fees and forfeiture policies for its courses.
Unilateral changes, AI training, and no-refund policies on course cancellations.
Gallup reserves the right, at its sole discretion, to change, modify, add or remove portions of these Product Terms at any time.
Gallup can unilaterally alter the agreement without providing notice to the user.
Your use of Gallup Access Artificial Intelligence may be used to train the AI.
The company uses your interactions and feedback to train its machine learning models.
If you cancel less than 20 calendar days before the course start date, you will not receive a refund.
Cancellations made within 20 days of a course result in a total loss of the tuition fee.
Gallup may also impose limits on certain features and services or restrict your access to parts or all of its Q12 offerings without notice or liability.
Gallup can terminate your access to their services at any time without prior warning.
You will be notified at the course if your course will be recorded, and you will have the opportunity to decline to be recorded.
Participants are given the choice to opt out of being recorded during course sessions.
Last reviewed 2026-08-01 under rubric v3.5.