Electronic Arts Terms Scorecard

Grade D — Sign with caution (score 56/100)

Forces binding arbitration and a class-action waiver, grants itself a perpetual license to your content, and caps liability at the amount you paid.

Forced arbitration, perpetual content license, and liability cap. Few protections.

Terms at a glance

Sells your data
NO
Forced arbitration
YES
Trains AI on your content
UNCLEAR
Collects biometric data
NO
Shares data with government
UNCLEAR
Easy to cancel
LIKELY
Tells you before changes
YES
Deletes data on request
UNCLEAR

What the terms actually say

Section 15D — Class Action Waiver

The parties expressly waive the right to have any Dispute brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, or representative action.

You cannot join or lead any class, collective, or representative action against EA; disputes must be individual.

Section 15 — Binding Arbitration and Jury Waiver

YOU AND EA EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY AND AGREE TO RESOLVE YOUR DISPUTES IN MANDATORY, FINAL AND BINDING ARBITRATION.

You waive the right to a jury trial and must resolve all disputes through binding individual arbitration.

Section 5 — Your User-Generated Content

you grant to EA, its licensors and licensees a non-exclusive, perpetual, transferable, worldwide, sublicensable license to use, host, store, reproduce, modify, create derivative works, publicly perform, publicly display or otherwise transmit and communicate the UGC

Anything you upload is licensed to EA forever, worldwide, and EA can sublicense or transfer it. This license survives termination of the agreement.

Section 12 — Limitation of Liability

YOU MAY RECOVER ONLY DIRECT DAMAGES IN ANY AMOUNT NO GREATER THAN WHAT YOU ACTUALLY PAID FOR THE APPLICABLE EA SERVICE.

If EA harms you, the most you can recover is whatever you paid for that service — effectively $0 for free games.

Section 2 — License

EA grants you a personal, limited, non-transferable (i.e., not for sharing), revocable and non-exclusive license to use the EA Services to which you have access for your non-commercial use

Games and content are licensed, not sold. EA can revoke your access at any time.

Section 13B — Governing Law

exclusive jurisdiction for any claim or action arising out of or relating to this Agreement or EA Services shall be the federal or state courts that govern San Mateo County, California

Any lawsuit must be filed in San Mateo County, California, no matter where you live.

Section 14 — Changes to this Agreement

If we make any material changes to the Agreement, we will notify you to obtain your consent.

For material changes, EA will notify you and ask for your consent before the new terms apply.

Section 1 — EA Account

You may cancel your EA Account or a subscription to an EA Service at any time by contacting EA's Customer Service Department at help.ea.com.

You can cancel anytime, but only by contacting customer service — no self-serve or one-click cancellation is offered.

Last reviewed 2026-07-26 under rubric v3.5.

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