Grade D — Sign with caution (score 57/100)
Crypto.com forces individual arbitration, reserves the right to change terms without notice, and disclaims liability for almost all service failures.
Forced arbitration, unilateral changes, and broad liability disclaimers.
You and Crypto.com agree that any dispute... will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.
You waive your right to participate in any class action lawsuit or representative proceeding.
We reserve the right to change or modify any of the terms... at any time and in our sole discretion. Any changes or modifications will be effective immediately upon posting... and you waive any right you may have to receive specific notice of such changes.
The company can change the terms at any time without notifying you, and you agree to be bound by those changes.
IN NO EVENT WILL OUR AGGREGATE LIABILITY... EXCEED THE FEES YOU PAID US... DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The company limits its liability to the fees you paid in the last year, which may be effectively zero if you haven't paid fees.
If you wish to... close your account, you are required to submit a request to Crypto.com in such manner and form and accompanied by such information and supporting documentation as may be required by us.
Closing your account is not a simple one-click process; it requires submitting documentation and following their specific, potentially burdensome process.
You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted these Terms by sending a written opt-out notice via certified mail to 110 N College Ave., Suite 500 Tyler, Texas 75702.
You can opt out of forced arbitration, but only by sending a physical letter via certified mail within 30 days.
Last reviewed 2026-08-19 under rubric v3.5.