Grade F — Predatory terms (score 35/100)
OKX forces binding arbitration, claims a perpetual license to user content, and disclaims liability for service failures and data breaches.
Forced arbitration, perpetual content license, and broad liability disclaimers.
YOU AND OKX MUTUALLY AGREE THAT ALL DISPUTES AND CLAIMS BETWEEN US (“Claims”) SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS.
You cannot sue the company in court; you must use private arbitration.
By submitting User Content to the OKX platform, you grant OKX... a perpetual, worldwide, non-exclusive, irrevocable, royalty-free... right to host, store, use, display, reproduce, modify, and distribute such User Content.
The company owns a permanent license to use anything you post, which survives account deletion.
IN NO EVENT SHALL OKX... BE LIABLE TO YOU FOR: (A) ANY AMOUNT GREATER THAN THE VALUE OF THE PARTICULAR DIGITAL ASSETS ON DEPOSIT... OR (B) ANY LOST PROFITS; LOST DATA; DIMINUTION IN VALUE... OR ANY OTHER SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES
The company severely limits its liability, often capping it at the value of the assets in your account, and disclaims responsibility for most types of damages.
In order to use any of the Services, you must first register... which may include... video ID authentication
The company collects biometric data (video ID) for identity verification.
We may change, interrupt, suspend, or terminate the Services at any time without notice
The company reserves the right to modify or stop services without notifying you.
Closing your Account(s) will not permanently delete your personal data, which we may be required to be retained to comply with all applicable laws and regulations.
Deleting your account does not result in the deletion of your personal data.
You may close your Account(s) at any time.
You have the right to terminate your account whenever you choose.
Last reviewed 2026-08-02 under rubric v3.5.