Grade B — Fair terms (score 78/100)
Cloudinary provides a robust image management platform with standard commercial terms, though it reserves broad rights to modify terms and requires user indemnification.
Standard developer terms. Unilateral changes and broad indemnification.
Cloudinary may temporarily or permanently deny, limit, suspend, or terminate your user account... in its sole discretion that you: (i) abused your rights to use the Services; (ii) breached the Terms...
Cloudinary reserves the right to terminate your account at their sole discretion for a variety of reasons, including perceived abuse or breach of terms.
You will indemnify, defend and hold harmless, Cloudinary, Cloudinary’s affiliates and Cloudinary and Cloudinary affiliates’ employees... with respect of any claim, demand, damage, loss...
You are contractually obligated to cover Cloudinary's legal costs and damages if they face claims resulting from your use of the service.
The competent courts in: (i) the Tel Aviv district in Israel or, (ii) ... Santa Clara County in California, USA or, (iii) ... London, England, will have sole and exclusive jurisdiction over any claim
Disputes must be resolved in specific, non-local jurisdictions, which may be inconvenient depending on your location.
If your subscription terms expressly allow for termination at will, you may terminate your account through your account page, or by contacting Cloudinary via email.
The service provides a clear, accessible mechanism for account termination.
If Cloudinary is compelled by law, a competent court or government action, to disclose the other party’s confidential information, Cloudinary shall furnish only such portion of the Confidential Information which is legally required, and shall exercise all reasonable efforts to obtain confidential treatment for such information.
Cloudinary commits to limiting government disclosures to only what is legally required and seeking confidential treatment.
Last reviewed 2026-07-31 under rubric v3.5.